Privacy Policy
What happens to your information when you visit this website or call us. Last updated October 2026.
The Short Version
This website has no contact form, no account area, and no newsletter. It does not ask you for personal information, and we do not collect, store, buy or sell it through this site. If you call or email us, we use what you tell us to help with your HVAC enquiry and nothing else.
Information You Give Us Directly
When you call (850) 789-5805 or email team@hvacpanamacityfl.com, you will usually tell us your name, your phone number or email address, your location, and what is wrong with your system. We use that information to diagnose the problem, schedule a visit, and quote the work. We keep it only as long as needed to handle your enquiry and any resulting job, and we do not sell it or pass it to unrelated third parties for marketing.
Telephone calls to the number on this site are connected through a third-party call handling service. Calls may be monitored or recorded by that service for quality, routing and billing purposes.
Information Collected Automatically
Like almost every website, this one records basic technical information when a page is requested: your IP address, the page you asked for, your browser and device type, and the date and time. This happens at the hosting and content delivery layer, is used for security and to keep the site running, and is not used to build a profile of you.
We do not run analytics, advertising or tracking scripts on this site, and we do not set advertising cookies.
Third-Party Services on This Site
Three third parties receive some data when pages load, because of how the site is built:
- Cloudflare hosts and delivers the site, and may set a cookie used to distinguish human visitors from automated traffic.
- Google Fonts serves the typefaces, which means Google receives your IP address when a page loads.
- Google Maps provides the service area map on the homepage and About page. Loading that map sends your IP address to Google and may set Google cookies.
Each of those companies handles that data under its own privacy policy, not ours.
Links to Other Websites
Some pages link to outside resources, such as Bay County and Florida state government pages. Once you follow a link away from this site, we have no control over how that site handles your information.
Your Choices
You can browse this site without giving us any personal information. If you have called or emailed us and want to know what we hold, want it corrected, or want it deleted, email team@hvacpanamacityfl.com and we will deal with it. You can also ask us not to contact you again, and we will note that.
Children
This site is aimed at homeowners, landlords and businesses. We do not knowingly collect information from children.
Changes to This Policy
If what we do with information changes, this page changes with it, and the date at the top is updated.
Contact
Questions about this policy, or about information we hold: email team@hvacpanamacityfl.com or call (850) 789-5805.